Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or make a purchase from our store.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you use our website or services:

  • Personal Information: When you create an account, place an order, or contact us, we may collect information such as your name, email address, billing and shipping address, phone number, and other information necessary to process your order or provide customer support.
  • Payment Information: Payment transactions are generally processed through secure third-party payment processors. We may receive limited payment-related information necessary to confirm and process your transaction.
  • Non-Personal Information: We may collect information such as browser type, device information, IP address, website usage activity, and approximate location information where applicable.

3. How We Use Your Information

We may use the information we collect for the following purposes:

  • To process, confirm, and fulfill your orders.
  • To process payments and provide related transaction services.
  • To communicate with you about your orders, purchases, or inquiries.
  • To provide customer support and respond to your requests.
  • To improve our website, services, products, and shopping experience.
  • To help detect, prevent, and address fraud, unauthorized transactions, and security issues.
  • To send promotional or marketing communications when you have opted in to receive them.
  • To comply with applicable laws and legal requirements.

4. How We Protect Your Information

We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Payment transactions are processed through secure payment gateways or third-party payment service providers.

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

5. Sharing Your Information

We do not sell, rent, or trade your personal information for monetary consideration.

We may share necessary information with trusted service providers that assist us in operating our business, such as:

  • Payment processors
  • Shipping and delivery providers
  • Website and technology service providers
  • Customer service providers
  • Fraud prevention and security service providers

These service providers may only use the information as necessary to provide services to us or as otherwise permitted by applicable law.

We may also disclose information when required by law, legal process, or governmental authority, or when reasonably necessary to protect our rights, customers, website, or services.

6. Cookies

Our website uses cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us:

  • Remember certain preferences and settings.
  • Keep items in your shopping cart.
  • Understand how visitors use our website.
  • Analyze website traffic and performance.
  • Support certain website features and functionality.

You may be able to disable or manage cookies through your browser settings. However, disabling cookies may affect certain features or functionality of our website.

7. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to access, correct, update, or request deletion of certain personal information.

You may also have the right to withdraw consent to certain communications or marketing activities where applicable.

To make a privacy-related request or ask questions about your personal information, please contact us at:

Email: service@keltve.com

We will review and respond to applicable requests in accordance with relevant laws and regulations.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time.

Any changes will be posted on this page with the updated effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

Your continued use of our website after changes are posted constitutes acknowledgment of the updated Privacy Policy to the extent permitted by applicable law.